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Support.

Questions about pricing, subscriptions, or features? One email reaches a human.

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replies within 24–48h

support@mybigbro.com
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  For technical bugs, use Report Bug inside the chat app — it attaches logs automatically.

What we can help with

Subscription & billing

Plan changes, payment issues, refunds, invoices

Pricing & plans

Which plan is right for you, feature comparisons

Feature requests

Suggest new games, features, or improvements

Account issues

Login problems, password resets, account access

Pre-sales questions

Not a customer yet? Ask anything

Partnerships & business

Sponsorships, collaborations, media requests

Setup questions? The docs cover install & hotkeys.View docs

Stuck mid-climb.

Write to us — pre-sales questions welcome.